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Topic: How do I navigate www.microchip.com’s new site structure?

Discussion: There are two discreet navigation methods. A top level navigation bar that groups content into categories: products, design, sales, sample, buy, corporate and what's new. When clicking on one of the top level navigation options, the second level will change to show additional options in that category.

Top level | Second level categories
Products | 8-bit MCU, DSC, analog, memory, RF, security, battery mgt, dev. tools
Design | Design centers, technical documents, training, programming, and quality
Sales | Contact information for sales offices, reps, and distributors
Sample | Some product samples are available online--just register to get yours FREE
Buy | Microchip's e-commerce site allows you to buy certain products online
Corporate | Overview, quality and reliability, legal information
What's New | This section shows you all the newest stuff from microchip

Additionally, most pages will have a left hand navigation containing related links, and device pages have links to all the related information (documents, dev tools, etc.) to that device!

Here are some more tips on how to get around on www.microchip.com.

Topic: How do I find technical documentation for Microchip products?

Discussion: There are multiple methods for finding technical documentation. Take your pick of the following methods.

1. The easiest way: In the search box, on the top left side of the screen, type the name of the device you are interested in (such as MCP… or 24AA…). Click on the search button. You’ll be presented with a list of links in different categories. The first link always is the device page(s). The other links take you directly to a PDF for the datasheet, product brief, or other document or dev tool. As a convenience, all associated documents for that device are in one location on the device page. Click the product name to get to the device page. OR click a link to go directly to a selected document.

2. For a particular product from the Tech Doc page: Click on the "Design" tab of the top level navigation bar. Then on the second level navigation bar click "Technical Documentation". Choose the product line you wish to evaluate. Once the screen refreshes, choose the particular device of interest. The screen will refresh with all technical documents currently associated with that device.

3. For a particular product on the device page: Click on the "Product" tab in the top level navigation. Choose the product line you are interested in from the second level navigation. The next screen is a 'tree view' page where you can choose the characteristic of the product you are interested in viewing. Clicking on the characteristic will take you to a comparison chart. The product names are on the left and the product specs are listed across the page. Clicking on the “info” link or the product name in the first column will take you to the product detail page. All the relevant documents and information for that device are in one location on the device page.

4. For a document type: Want to see ALL the datasheets? Click on the "Design" tab of the top level navigation bar. Then on the second level navigation bar click "Technical Documentation". In the left hand navigation, there will be a group of links for particular technical document types such as application notes, user guides, etc. Click on the link for the document type you are interested in and you will be presented with all documents currently on the site for that document type.

Topic: Does Microchip have a message board system where I can post questions to Microchip staff and other users about Microchip products?

Discussion: Yes, you can go to http://forum.microchip.com to view and post questions on a variety of subjects.

Topic: What browser versions are supported in the latest version of www.microchip.com?

Discussion:

Microchip utilizes several dynamic elements for presenting content to users. To best balance performance, versatility and functionality, we recommend that each visitor use one of the following browsers.

• Mozilla version 5.xx or greater.

• Netscape version 6.5 or greater. Please note that we no longer support version 4.7x of Netscape. We recommend that Netscape users upgrade to version 7.x at their earliest convenience.

• Internet Explorer version 5.x or greater.

• Opera This site has been tested and verified with version 7.2 of the Opera browser.

Topic: I have feedback or suggestions I would like to provide to Microchip on the latest version of the site, whom should I contact?

Discussion: Please email Microchip at webcorrections@microchip.com.

Topic: I would like to be notified when documents are updated online so that I can stay up to date on the latest information, what should I do?

Discussion: We encourage you to register with the online change notification system. To do so, go to the home page of the site and click on the Customer Change Notification Link. From there, a registration option can be found where you can sign up to be notified of changes.

Topic: Are there any special settings I need in my browser to use www.microchip.com?

Discussion: Microchip.com uses cookies and JavaScript to support certain functionalities such as multi lingual support and navigation. It is therefore required that your browser support / allow the use of these items.